We are very sorry that no fitting solution could be found this time but we will be happy to get a chance to convince you of our service with your next device in need of unlocking. Now, you’ll have to jailbreak your device. Connect your locked iDevice to the system and click Start to proceed further. Once the installation process completes, launch the application and click Unlock iCloud Activation Lock. ![]() Accordingly, we tried our best to resolve the issue with your device to your full satisfaction and have this reflected also in your feedback and our response to it. First of all, install iToolab UnlockGo on your system. Unfortunately the firmware of your device did not provide an option to apply the ordered codes, so we offered another unlocking method via cable, also free of charge, and as an alternative either a free Unlock Code for any replacement device of yours or a voucher to have the unlock done via hardware by a local phone repair shop. Thank you! Update: Upon reaching out, your IMEI was removed from the regular processing queue but processed manually instead and your Unlock Codes were provided completely free of charge. Please contact our Support Team at or reach out directly to Sam (our CEO) at with your Order # so we can check what went wrong and try to sort this out right away. ![]() Thank you for your feedback, Adam! We are very sorry to hear about the issue with your order. Reply from UnlockBase Updated 27 Sept 2022
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